Quality of Service, Sanitation, SanQoL

Quality of what? From whose perspective? Thoughts on measuring sanitation quality

Yesterday I was on a panel at the UNC Water and Health conference side-event entitled “What is “Quality” Sanitation? Investigating Service Standards and User Experience in Rural and Urban Settings”. You can watch back the event here (if registered for the conference, which is free). Below follows some of my views on the measurement of… Continue reading Quality of what? From whose perspective? Thoughts on measuring sanitation quality

Quality of Service, Sanitation, SanQoL

A generalised way of thinking about sanitation quality of service and quality of life

In a previous post, I wrote about how I see measures of quality of service (QoS) and quality of life (QoL) capturing different things which are both important. In this post, I expand on that, proposing a generalised way of thinking about this at different stages of the service chain. First, though, a few words… Continue reading A generalised way of thinking about sanitation quality of service and quality of life

economic evaluation, health economics, Sanitation, SanQoL

Better lives with better toilets – SanQoL translated for public engagement

[I was chuffed to be joint winner in the ESRC 'Better Lives' writing competition with the below piece intended for a general audience. The Guardian published an abridged version. Deadlines are 80% of writing, for me at least... so I would recommend competitions like this for forcing oneself to write to a hard deadline for public… Continue reading Better lives with better toilets – SanQoL translated for public engagement