Quality of Service, Sanitation, SanQoL

Quality of what? From whose perspective? Thoughts on measuring sanitation quality

Yesterday I was on a panel at the UNC Water and Health conference side-event entitled “What is “Quality” Sanitation? Investigating Service Standards and User Experience in Rural and Urban Settings”. You can watch back the event here (if registered for the conference, which is free). Below follows some of my views on the measurement of… Continue reading Quality of what? From whose perspective? Thoughts on measuring sanitation quality