In a previous post, I wrote about how I see measures of quality of service (QoS) and quality of life (QoL) capturing different things which are both important. In this post, I expand on that, proposing a generalised way of thinking about this at different stages of the service chain. First, though, a few words… Continue reading A generalised way of thinking about sanitation quality of service and quality of life
Month: April 2019
Better lives with better toilets – SanQoL translated for public engagement
The below piece won the ESRC 'Better Lives' writing competition and The Guardian published an abridged version. It dates from before I had completed the fieldwork for my PhD. So, it's probably better to read the specific page on SanQoL and the associated papers. =========================================== Imagine not having somewhere safe to go to the toilet.… Continue reading Better lives with better toilets – SanQoL translated for public engagement
Quality of Service vs. Quality of Life – ways of measuring sanitation outcomes
In a previous post I explored the concept of sanitation-related quality of life (SanQoL). In that post I distinguished between “quality of service” (and/or infrastructure) and quality of life. The present post expands a bit on that distinction. 1. Different ways of measuring "quality" Consider these three questions for assessing the concept of privacy: [observe]… Continue reading Quality of Service vs. Quality of Life – ways of measuring sanitation outcomes